Optical Data Recovery
Recovering image files from Optical Media is much different than tape. Image files are normally recovered to CD's, but other media types may be appropriate in certain situations.
Since Optical Disks are recorded on two sides, corruption on one side does not necessarily mean both sides will be affected, or that the same issues are present on both sides. Recovery is never attempted from the original disk, but rather from an Image we take of the disk. This eliminates the possibility of further damage during the recovery process.
Corruption may be experienced with Filenames, Root Directories and Folder Names in addition to the files themselves. When recovering image files from Optical media, it is common to find readable files that cannot be associated with a parent folder or index. These "Orphan Files" are put into their own Orphan File Directory for the customer. If the Parent Folder is missing or cannot be identified, the customer may be able to re-build that part of their structure for these Orphan Files.
As with conversion of Optical Disks, all of the system, application, and software information that the customer can provide will be critical in recovery attempts.