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November Edition

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A Data Services Agreement Can Save You Money

A Data Services Agreement Can Save You Money

You're working on your yearly budgets, and your hard drive crashes. While removing your DLT IV from the drive it becomes slightly stuck, and when you finally remove it, you discover the tape stretched or possibly even broken. You have to access an old 9-track to pull off important data, but you no longer have the drives.

So what do you do in these situations?

Typically you'll go to the Internet and do a search for companies that can help you out, and that is actually how many of you have found eMag. Oftentimes you're under a time crunch, and you don't have time to shop around so you select the first company you find that offers the service. This can be quite an expensive proposition, and you really have no way of knowing if the company can even perform the service.

Although many of the situations listed above are quite common occurrences, chances are you don't have a plan to cope with the situation. On the other hand, if a tape drive breaks in your Data Center, what do you do? Simple answer - you call the company that you have a tape drive maintenance agreement with, and they come out and fix it.

Have you ever considered a Data Services Agreement? The agreement is not a signed contract, but it is simply our tool for educating your employees on how to diagnose a service problem and provide them with an efficient means to contact eMag to get the problem solved. The benefits can be numerous including low costs, no time wasted in finding someone to do the job and the satisfaction of knowing that the job will be completed when you need it.

eMag will sit down with you and assess your Data Service requirements to put together a plan that covers all areas of service issues within your Data Center. In addition we provide your employees with the materials to assess the situation and give them direct access to our Service Center including an Extranet to monitor all of your service jobs in real time. And rest assured that with over 30 years experience, eMag is the one-stop shop for all of your Data Service issues...

Contact eMag today to learn how we can save you money and put your mind at ease with a Data Service Agreement.

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