eMag Partner FAQs
What does it mean to be a partner of eMag?
- eMag offers value adds in processing legacy data and media from older, complex formats
- eMag provides seamless back-end services for partners, will train partner sales force in selling eMag services, and will also train eMag sales force to sell partner services as agreed upon
- eMag offers joint marketing campaigns, press-releases, and speaking opportunities at local, regional, and national trade shows.
- Featured listings on eMag website
- Bylined articles, including eMag newsletter with 6,000+ opt-in subscribers
- Presentations and whitepapers are made available to you
- E-Mail campaigns, telemarketing, CLE courses, 1/2 day seminars, webinars
- Co-branded printed materials and co-branded websites
- eMag offers a dedicated partner manager, including weekly/monthly conference calls
- Cross-training on each other's products and services
What is the benefit to me and my organization?
- 44 years of expertise in backup tapes and legacy media
- Non-native data restoration capabilities to support your service and product offerings
- 3 Worldwide service labs, including ability to process in UK without Safe Harbor concerns
- Mobile capabilities to accommodate local nations' data privacy issues
- Pre-culling data allows reduction to smallest responsive subset, leading to faster, more accurate results at lower cost
- Data recovery services at 97+% success rate
- E-Mail conversion, production, and archiving, including Exchange Database and challenging formats such as Groupwise and Tivoli
- eMag offers the service of data reduction at very attractive rates.
- De-duplication (within or across custodians)
- Date and key word searching
- Forensic collection and analysis
- Departing Employee Data Capture Program
Does eMag sell my company's products/services?
eMag will train our sales reps to be knowledgeable and sell partner services.
Why should we use eMag when I already have a vendor who does a good job for us?
- eMag offers unmatched expertise in non-native data restoration from backup tape and other legacy media
- eMag's ability to pre-cull data saves time and money over other options
- eMag's ability to reduce costs and provide faster turnaround will increase your bottom line profit margins
- eMag has 3 worldwide offices including NYC, Atlanta, and Cardiff (Wales), allowing for flexibility, mobile collections, and compliance with all European Union Safe Harbor laws
We compete with eMag on some services, so how do we handle such situations?
- In short, eMag will do as much or as little as you would like
- eMag will not compete with its partners, we are looking to create a value-add relationship
How do we protect our contacts when we bring eMag in a deal?
- eMag has built in standard non-solicitation clauses into both its NDA/Confidentiality agreements as well as its Professional Services Agreements and treats your client contact information as sacrosanct
Is there a formal agreement that we enter into?
eMag offers several levels of agreement:
- Basic non-disclosure and confidentiality
- Professional Services Agreements (MSA) to define an ongoing relationship
- Statement of Work to cover details of individual jobs
Who do I call when I have an opportunity?
eMag has dedicated email and 800 phone numbers for partners:
Send e-mail to partnersales@emagsolutions.com or phone 888-233-4233.